ITS A GENUINE PARTNERSHIP

PARTNERSHIP

Our mission is to help achieve better outcomes, on behalf of scheme members and sponsors, using innovative ideas to aid better decision-making and effective execution of decisions via the services we provide.

At ITS, we work openly and collaboratively, both internally and with all external stakeholders, whether they are fellow trustees, sponsors or advisory firms. Our key values, which we believe set us apart, are:

FOCUS ON TRUSTEESHIP

After over 30 years, we remain focussed on being great professional trustees.
We have a proven track record of looking after members’ interests and for innovation.

COMMITMENT TO EFFECTIVE GOVERNANCE

We don’t just organise and document, we plan and execute Trustee business effectively and efficiently

REAL TEAM

We sit together
We communicate
We peer review each others’ work and thinking
We support each other and our schemes.

INDEPENDENT

Employee owned and truly independent
No conflicts, tie-ins or ‘deals’ to distract from what’s best for each individual scheme

OUR APPROACH & EXPERTISE

We don’t look for fights –we look for fixes
We work in collaboration with other trustees and the sponsor. Our strong industry relationships make us a powerful partner.

STRATEGIC

We focus on moving the scheme forward – dealing with today’s issues, but always with an eye on tomorrow
We are career trustees, in it for the journey

DIVERSITY

We have a wide range of people and experience, not just from the traditional professions.
Our Two Director approach across all governance models adds diversity and resilience.

VALUE

Our inclusive Core Fees and competitive rates really do provide excellent value and fee certainty

Our approach is supported by an impressive retention rate of our relationships; and long-standing tenure of many of our staff – most of our staff have been with the company for several years, with over one-quarter having been with the company for 10 years or more, and a number over 20 years, including Hetal Kotecha, who joined as a graduate appointment in 1999.

We are also embarking on an exciting growth plan with the intention of doubling in size between 2020 and 2025 and consequently, we are regularly introducing new people with new perspective and capability into our business to complement the expertise and experience we already have.