Professional trustee services staff posing for a photo



In our experience a well-resourced, experienced and focused pension executive function can plan and execute Trustee business and strategy efficiently. Delivering value for money.

In practice Trustee Boards and Scheme sponsors are often facing resource constraints be that capacity, capability, cost or a combination.

At ITS our experienced Trustee Governance Office can

  • Fully outsourced pension scheme governance services – becoming the
    Trustee’s/Sponsor’s “Pensions Office”
  • A service tailored to the Trustee’s needs
  • A co-sourced solution– working alongside existing support
  • Project Management
  • Address special situations – to meet an immediate,
    perhaps time-limited need

For Trustees

  • Effective and efficient planning and execution.
  • A best practice but scheme specific governance platform
  • Peace of mind
  • Value for money

For Advisers and service providers

  • Working alongside an experienced partner

For the Sponsor

  • Peace of mind – mitigating key person, service delivery and reputational risk
  • Value for money is not just about the fees we charge but the added value we deliver whether that be through service provider procurement or efficiency of execution

For the scheme members

  • A well-managed scheme

At ITS we think it is equally important to be clear what our
Trustee Governance Office does not do. We are not a
Trustee “Advisory” Office

Our pension scheme governance services do not provide:

  • “Advice” e.g. Actuarial, Legal, Investment, Covenant or
    benefit advice
  • Benefit Administration services, Treasury or Accounting services

We work with, and do not replace, the Trustees’ professional governance advisers.

Our Trustee Office team of nine has over 180 years of combined pension experience from a range of disciplines; and support a variety of clients, providing a range of support including:

  • Full scheme secretariat services
  • Interim trustee and pension office support
  • The running of advisor reviews and RFP processes
  • Project management


If you’d like any further information about our Trustee Governance Office, please CONTACT JOHN LOVELL or Download our TGO Brochure.


Interim Scheme Secretary and Governance Services (Hybrid Scheme)

12.5.21  |  Case Studies

A Hybrid scheme with over £1.5bn of assets and over 10,000 members to which ITS is a co-trustee and Chair. See how we used our expertise to solve this issue.

Search and Selection for new TPA for a Hybrid Scheme

12.5.21  |  Case Studies

A large Hybrid scheme with over 8,000 members and complex benefit structure had experienced a number of administration service failures.

Taking on Pensions Manager duties for a Hybrid Scheme

12.5.21  |  Case Studies

A large Hybrid scheme with over 40,000 members to which ITS is a co-trustee and Chair and provides Scheme Secretariat Services to the Trustee Board and committees.